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But instead of getting upset with each other or distrusting here is the simple solution for it: Call 1800-ASK-USPS.
For your information, it requires 3 to 5 days until shipment is delivered to you when it comes to UPS Ground.
However, there are some drawbacks at the times you pick UPS Sure Post as your shipping solution.
Though, it is not really a drawback for those who are okay with slower delivery time, say that you are not.
Read the first How To Talk To A UPS Customer Service Representative Depend on the estimation day of your package or your mail to arrive in front of your location, wait for 24 hours prior you contact UPS customer services or file complaints with UPS for the shipment that is too late.
Despite there several scans for your shipment, such as, arrival scan, delivered scan, departure scan, export scan, exception scan and more, the distance between each scan can be far away. https://com/help/Resend the item, if it's not very expensive and you have another, to the customer.